Rewritten
I am writing to formally request a refund for a duplicate charge applied to my order. I was billed twice for the same transaction, and despite sending multiple email inquiries over the past two weeks, I have not received a response. I would appreciate a prompt resolution and refund of the duplicate charge, along with confirmation once this has been processed.
About this tool
There's a real difference between firing off an angry email and sending a formal letter that a company's legal or compliance team will take seriously. This tool takes an informal, possibly emotional message — a complaint to a landlord, a demand to a company, a dispute with a vendor — and rewrites it in the measured, precise tone of a formal letter, while keeping your actual request or grievance intact. It's meant for pre-legal correspondence where tone matters, such as before involving a lawyer or filing a formal complaint, not for drafting legally binding language itself.
Frequently asked questions
Is this a substitute for legal advice?+
No — this changes tone, not legal substance. If your dispute may end up in litigation or involves significant money, consult a lawyer before sending formal correspondence.
Will it remove the urgency or seriousness of my complaint?+
No — it's instructed to preserve your actual request or grievance; it only changes the delivery from informal to professional.
Can I use this for internal workplace complaints too?+
Yes, it works well for formalizing complaints to HR or management, not just external parties like landlords or companies.